Gulf crisis sees new "fake news" flurry online
A tweet claiming to show the start of a coup in Qatar, with shaky footage of an illuminated window and crackling gunfire, spread quickly after being posted early last month. It came from an account with a profile picture of the Saudi king but no followers.
It has been viewed almost 300,000 times since 4 May, with experts saying it was boosted by automated "zombie" accounts ahead of Friday's third anniversary of a diplomatic feud between the Gulf neighbours.
The cyber onslaught is the latest front in a dispute which erupted following an apparent hack of Qatar's state news agency website in May 2017. Back then, incendiary comments endorsing Islamist groups appeared, credited to Qatar's ruler, Sheikh Tamim bin Hamad Al-Thani, alongside criticism of U.S. President Donald Trump.
Doha scrambled to deny the posts, insisting the site had been hacked, but regional media picked up the story and ran critical articles. The hashtag "cut relations with Qatar" began to trend on Twitter. The following month, Saudi Arabia along with Bahrain, the United Arab Emirates and Egypt did cut ties, alleging Doha was too close to Iran and supported radical Islamist movements, and issued a raft of demands.
Despite firm Qatari denials, and promising signs of a breakthrough including a round of shuttle diplomacy and the restoration of some sporting links, reconciliation efforts have ground to a stalemate.
In recent weeks, pro-Saudi Twitter accounts have been systematically spreading rumours of unrest in Qatar, agency analysis of hundreds of tweets and twitter interactions shows.
Many of the accounts amplifying the rumours had profile images of the Saudi leadership, mentioned them in their handles and retweeted or liked material featuring the royal family or gave their location as inside the kingdom.
Regional experts agree the facts indicate the campaigns originated from within Saudi Arabia, although observers differ on the extent of top-level involvement.
Doha-based academic Marc Owen Jones, who has been studying anti-Qatar disinformation since before the regional isolation effort began in June 2017, puts the blame squarely at Riyadh's door. Many of the accounts involved in spreading the unrest rumours in May proclaimed ties to Saudi Arabia.
"Anyone spreading this news is technically breaking Saudi law, it's illegal to spread rumours," Owen Jones of Qatar's Hamad bin Khalifa University told journalists. "In order to be high-profile and get away with it, then it has to have the tacit approval of the regime."
The initial coup claim in May was followed by tweets and news stories from pro-Saudi news sources that Qatari dissidents were openly challenging the regime. But they were based on falsehoods.
"Hubbub on social media gives it the illusion that it's a grassroots piece of campaigning, and then that's picked up by the legacy media," Jones said.
Jones said the publication of quotes falsely credited to Qatar's emir "gave a believable pretext to launch the crisis and frame Qatar as a transgressor".
His three-dimensional visualisations of suspect posts and apparently automated accounts highlight the vast scale of the current Twitter campaign against Qatar.
But some experts question just how high the involvement has gone in Saudi Arabia, where de facto ruler Crown Prince Mohammed bin Salman is in the midst of a campaign to consolidate his grip on power.
"My conclusion is that someone close to Mohammed bin Salman... just thought 'what shall I do today? I know: I'll mess with Qatar'," said Michael Stephens, an associate fellow at the Royal United Services Institute think-tank.
David Patrikarakos, an expert on social media in conflict, said that Riyadh was "becoming quite a big information disinformation actor".
"Given the issues between them, it's not surprising to see them ramp up the disinformation campaign against Qatar," he said.
The issue of fake news and disinformation has surged to the fore in recent years with allegations of Russian interference in U.S. politics. Coronavirus misinformation and Twitter's tagging of a tweet by Trump as glorifying violence has intensified the debate around tech companies' responsibility for content.
Jones said social media firms had developed "a very informal opaque system" for countries facing campaigns like the one aimed at Qatar.
The Qatari authorities have responded cautiously, refraining so far from calling publicly for action from the social media giants.
"The first disinformation campaign back in 2017 was unprecedented – nobody had expected such a coordinated disinformation campaign in this way before," Qatar's Government Communications Office told journalists. "But now, in Qatar and internationally, people have gotten used to these sort of campaigns and no longer take this type of disinformation campaign seriously."
Such campaigns were "damaging the reputations of the governments" orchestrating them, it added, stopping short of calling out any countries by name. (AFP)